Each week we will send you a text and an email with the breakdown of your shifts for the following week.
Please make sure you look at when you are allocated and log on for work before your shift time.
Tips
The email we send weekly has an attachment, if you click on the attachment it will allow you to add into your calendar which will make it easier to remember when you are working
We are happy to rota around some of the non work events in your life, a good work life balance is important, however let us know the Wednesday before a rota is issued so we can rota around these important occasions, if you don't let us know then its your responsibility to find cover. Link to email the operations team is above. Video link also above to book holiday.
log onto your computer 10 minutes before the start of your shift, this will ensure that you are ready to start work on time.
If you are unable to work your shift, call in and speak to our head office team, their number is above, click the link.
If you are experiencing technical issues, use the links above:
If you are unable to work the shift your have been allocated, it is your responsibility to find cover, you can do this two ways:
Check out the links above on how to book holidays and breaks
Please make sure you look at when you are allocated and log on for work before your shift time.
Tips
The email we send weekly has an attachment, if you click on the attachment it will allow you to add into your calendar which will make it easier to remember when you are working
We are happy to rota around some of the non work events in your life, a good work life balance is important, however let us know the Wednesday before a rota is issued so we can rota around these important occasions, if you don't let us know then its your responsibility to find cover. Link to email the operations team is above. Video link also above to book holiday.
log onto your computer 10 minutes before the start of your shift, this will ensure that you are ready to start work on time.
If you are unable to work your shift, call in and speak to our head office team, their number is above, click the link.
If you are experiencing technical issues, use the links above:
- Technical Support - gives you tips on how to resolve the issues
- Call Tech Support - click the link from your mobile to call our IT support
If you are unable to work the shift your have been allocated, it is your responsibility to find cover, you can do this two ways:
- From your angel email address, email [email protected] asking your fellow Angels to cover you
- Post a message on our staff Facebook group - link above
- once you have cover email the team to advise them who is cover your shift, email the operations team - link above
Check out the links above on how to book holidays and breaks
