Customer Service & Sales
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Customer Service
24/7 Customer Service call handling Reception & Helpdesk services Email Customer Service handling Refunds & Returns management Events Customer Service handling Overflow handling |
Sales
Outbound sales calling Inbound sales call handling Upselling/Cross-selling Order processing Appointment setting Lead generation |
Angel offers a complete sales and customer service solution for call handling, email handling and fulfilment, which has been developed over 25 years.
Our bespoke software allows for a completely custom set-up, which allows us to handle all types of queries and requirements that Customers have.
We can capture and process orders, look-up and amend Customer's records live, provide information about your products & services, be on hand 24/7 to pick up the phone and much more.
As we are multi-bureau, we can offer a competitive, flexible pricing model which ensures that you only pay when you are using services, rather than being tied in to high fees irrespective of the amount of call activity you have.
Our bespoke software allows for a completely custom set-up, which allows us to handle all types of queries and requirements that Customers have.
We can capture and process orders, look-up and amend Customer's records live, provide information about your products & services, be on hand 24/7 to pick up the phone and much more.
As we are multi-bureau, we can offer a competitive, flexible pricing model which ensures that you only pay when you are using services, rather than being tied in to high fees irrespective of the amount of call activity you have.
