At Angel, we’ve been delivering award-winning contact centre and fulfilment solutions for over 20 years, supporting some of the UK's leading charities and businesses. As a proudly Cornish-based company, we bring a personal, friendly approach to everything we do, while helping over 50 charities make a real difference through our work.

​We offer a wide range of specialist services, including inbound response handling, outbound telemarketing, and fulfilment, all tailored to meet the needs of our clients.

OUR SERVICES

We specialise in helping charities recruit new regular givers and lottery players at scale. Our Cost per Acquisition (CPA) model is a low-risk, highly-effective way to grow your supporter base.

Our retention campaigns are proven to keep supporters engaged, valued and giving for longer. Through welcome, thanking and reactivation calling, we help charities strengthen relationships, reduce attrition and secure sustainable income.
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At Angel, we help charities maximise the lifetime value of their supporters by strengthening relationships and introducing new ways to give. Our tailored outbound calling campaigns align with your goals to deliver lasting impact.

At Angel, we deliver specialist inbound call handling for the charity sector, managing around 500,000 supporter calls each year with compassion, compliance and care.

FIND OUT MORE

In a recent survey our clients rated the overall service they receive from Angel at 4.6 out of 5 stars.

 “We were delighted with the results of our recent legacy telemarketing campaign with Angel. As it was the first time in many years we’d tested telemarketing for our legacy audience, we weren’t sure what to expect but it outperformed our expectations. Following our legacy awareness mailing, Angel’s follow-up calls significantly boosted engagement, uncovered new pledgers, and gave supporters a valuable opportunity to learn more about our Gifts in Wills guide. We would be very happy to work with Angel again on future campaigns.” - Mencap – Legacy Prospecting Calling

​We are proud to announce that we have been independently audited and accredited by Qualitas Veritas to ISO 27001:2017 standards and guidelines. 

We place paramount importance on information security and data protection, so we're delighted to have this recognised with an accreditation.